Frequently Asked Questions

Find Answers To All Your Questions

How is shipping calculated?

Shipping is based on your order total. Orders over £30 qualify for free UK delivery.

Do you provide tracking?

Express Delivery includes tracking. Standard orders may or may not be tracked depending on weight and value, but all are safely packed and insured.

My package hasn’t arrived – what should I do?

Royal Mail typically delivers within 2–3 working days, but delays can occasionally happen. If it's been more than 7 days, please contact us and we’ll help resolve it.

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